Delete your uAlarm account

Last updated: October 17, 2026

You can delete your uAlarm account at any time. Deletion is permanent: it erases every backup attached to your account from our servers, permanently deactivates the account, and cannot be undone. This applies whether you signed in with Apple or Google or never signed in at all — uAlarm keeps an anonymous device backup for every install, and Delete Account erases that too.

Delete Account erases the account the app is using at that moment. If you signed in earlier and then logged out, the app is now on a new anonymous account, so deleting there leaves the backup of your Apple or Google account in place — sign back in first (Settings → Support → Replay onboarding, then the sign-in step) or use the email route below.

Delete inside uAlarm

Deletion talks to our server, so your phone needs an internet connection. If you see "Deletion failed", your account still exists and nothing on this phone was touched — reconnect and try again; a retry picks up where the previous attempt stopped.

Once the server confirms, uAlarm also clears its local data — alarms, streaks and stats — cancels every scheduled alarm, and returns you to the setup screen. A purchase made through the App Store or Google Play is not lost; see Your purchase below.

What we delete

• On our servers: everything backed up to your account: your alarms including their labels, your settings and mission preferences, your streak, level and XP, the log of each ring (which alarm, when it fired and was dismissed, which missions you completed), and the scrambled fingerprints of any barcode or NFC tag you registered for a mission — together with your plan status, the payment ID tied to your account, the email address your sign-in provider shared with us and the profile details Google shares. All of it goes in one step.
• On your device: deleting inside the app also wipes the local copy of your alarms, streaks and history. Uninstalling uAlarm removes the local copy but not the server backup — delete in the app first if you want both gone.
• With Apple or Google: deleting your uAlarm account does not remove uAlarm from the list of apps connected to your Apple Account or Google Account. To remove that too: iPhone Settings → your name → Sign-In & Security → Sign in with Apple → uAlarm → Stop Using; or myaccount.google.com/connections → uAlarm → Delete all connections.

What remains after deletion. None of the following contains your alarms, settings, streaks or ring history:

• A deactivated identifier. The account's internal identifier stays on file in a deactivated state. It can never sign in again and is never reused for another account.
• Payme and Click payment records. If you paid through Payme or Click, each transaction record — the amount, the time, the payment ID that was entered and the provider's transaction ID — is kept, because Payme and Click reconcile their accounts against these records. The link to you is removed when you delete: the record no longer points to your account, and the payment ID is no longer assigned to any account.
• RevenueCat's record of store purchases. RevenueCat, the service that validates App Store and Google Play purchases for us, keeps a record of the store purchases made under the account's identifier. It is not deleted automatically today. To have it erased, write to support@ualarm.app.
• Apple's and Google's records. Records of App Store and Google Play purchases stay with Apple and Google under their terms.

If you later sign in to uAlarm with the same Apple or Google identity, you start a brand-new, empty account: your sign-in is not linked back to the deleted account, and a deleted account is never restored. One exception: if you tap Restore Purchases on the new account while RevenueCat still holds its record for the old identifier, that record will show the store purchase moving from the old identifier to the new one — write to support@ualarm.app first if you want that record erased. The app will simply tell you that no backup exists for the account you signed in with.

Can't use the app?

If you signed in with Apple or Google and can no longer open uAlarm, email support@ualarm.app with the subject "Delete my uAlarm account". Include the email address shown on the profile card at the top of uAlarm's Settings — if you used Apple's Hide My Email, that is a relay address ending in privaterelay.appleid.com, and pasting it is enough. You can write from any address you control. We may ask you to confirm that the account is yours, then we delete it and reply to let you know it is done.

If you never signed in, your backup sits under an anonymous device account that is not linked to any email address, so we have no way to find it from a message. The only way to delete it is inside the app on that phone. If the app is already uninstalled, the local copy is gone; the anonymous backup stays but cannot be matched to you or to any request.

Your purchase

Store purchases are not lost. Pro and Premium bought through the App Store or Google Play belong to the Apple or Google account you paid with. If you come back later, open Settings → Manage Subscription → Restore Purchases and the purchase moves to the uAlarm account you are using. If it does not come back, write to support@ualarm.app with your store receipt or order number, and once the purchase is verified we move it for you. A Payme or Click payment belongs to the account it was made for and ends with it. We never hold your payment details. Purchase records stay with Apple, Google, Payme or Click under their terms, and uAlarm also keeps the anonymised Payme and Click transaction records described under What we delete.

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Need help?

Write to support@ualarm.app in English, Russian or Uzbek. For the full picture of what is backed up and what stays on your phone, see the Privacy Policy; other questions are answered on the Support page.